Fifth graders learn that fixing a glitchy device is not magic but a set of calm steps, from checking the power to restarting to looking up a fix, and put the troubleshooting steps in order.
Students will be able to…
A frozen screen, a video that will not load, a dead mouse. Before you panic, there is an orderly way to find the problem. What are the troubleshooting steps, and in what order?
Project this and put the troubleshooting steps in order — tap each one from describing the problem to asking for help.
Tap any phase to open the teacher moves and student actions.
The screen is frozen, the video will not load, the mouse is dead. Before you panic or give up, there is an orderly way to track down the problem. What do you check first?
Students put the troubleshooting steps in order.
Students practice the first checks.
Students make a fix-it guide.
Students reflect on troubleshooting.
Aligned to the CSTA K-12 Computer Science Standards and ISTE Standards for Students.
Determine potential solutions to solve simple hardware and software problems using troubleshooting strategies.
Systematically identify and fix problems with computing devices and their components.
Model how a computing device responds to input to complete a task.
Computational Thinker: break a problem into parts and test solutions in order.
Preview the three formative checks. Tap “Sample answer” to see what mastery looks like — hide them before you print for students.
Have students pick a common problem, write the steps to try in order, and add when to ask for help, so they have a calm plan ready. A printable troubleshooting worksheet is in the Computer Science library.
Tap a card to flip it, then rate whether you knew it. Built from this lesson’s vocabulary.
A quick self-check with instant feedback, drawn from this lesson’s key terms.
A print-and-go review sheet with a built-in answer key. Tap “Show answer key” to reveal answers, or print the clean version for students.